Elegance, The Indian Way

To place an order, simply follow the steps below for a seamless ordering experience:

• Select the item you wish to place an order for (If size, color & variation needed, be sure to select options)
• Add the item to your shopping cart.
• Click on your shopping cart to proceed to the checkout.
• Enter your billing & shipping details and any applicable coupon codes.
• Select your method of payment - on online payment will be redirected to the appropriate website to complete the order.
• Woohoo! You've successfully placed an order. You will be able to view your order # and order details on the final screen. You'll also receive an order confirmation e-mail or phone-number at the provided by you at checkout.

No, you do not need to make an account to shop with us. However, registering an account with us allows for a faster checkout and personalized recommendations catered to your style. You'll also be able to view the current, real-time status of your order within your account. When checking out as a Guest, we'll always give you the option to register your account in-case you change your mind.

We can customize your order, but customizations are not available in “Cash On Delivery orders”. Also, customization is possible only in those items where we have mentioned “Customization is possible in this item” text just below the “add to cart” button. You need to place an order and then drop us an email at contact@pavitraprerna.in with your custom requirements within 24 hours of placing the order.

Rarely, to avoid any confusion in the order section and payment, we do not advice to give orders on phone calls. In case you need any assistance in placing an order, then place a call to our customer service executive or drop WhatsApp Message and we’ll assure to assist you with any issues in placing the order.

Yes! You can cancel an order as long as we haven’t shipped it.

• For customized products, Order Cancellation is not possible.